At AllCare Physiotherapy we pride ourselves on having the right physiotherapist to help you stay on track. If you are uncertain which physiotherapist to see, please review our therapist biographies on the team page or call reception on 6224 9777 to find out more.

We understand that some patients may not have attended a physiotherapy appointment before and may not know what to expect. At your first appointment you can expect the following:

Subjective assessment This is a patient interview where your physiotherapist will ask questions about your issue, including when and how the injury occurred, how it is impacting you, and questions about your general health and other contributing factors.

Objective assessment This is the hands-on assessment where your physiotherapist will complete a number of tests to help diagnose your injury. It may include movement tests, strength tests and range of motion tests to determine the best way to treat you.

Diagnosis and plan After completing both assessments, an initial diagnosis or management plan will be explained and discussed with you. This will outline the most likely cause of your symptoms and the recommended steps to address them. Management may include referral to a medical specialist for further review or investigation such as x-ray or MRI.

Treatment Your physiotherapist will then complete the treatment most appropriate for you. This may include hands-on treatments such as massage, mobilisation or manipulation, dry needling, exercise prescription, strength and motor control exercises, or advice regarding load and activity management.


Fees

AllCare Physiotherapy uses a tiered fee structure that aligns with the Australian Physiotherapy Association (APA) career milestone recommendations and recognises further training and clinical expertise. Please contact reception to find out more.

Late cancellation and Did Not Attend (DNA) fees Due to the high demand for appointments and classes, we ask that you provide 24 hours notice if you need to cancel. Failure to provide adequate notice will incur a cancellation fee.

Illness policy Please be considerate of our staff and fellow patients. If you are feeling unwell or are symptomatic in any way, please do not attend the clinic until you are symptom-free.